TO VIEW THE UPDATED FAQ, PLEASE BOOKMARK THIS PAGE:
Q: I tried on a mesh head demo, but my eyes don’t fit in the head!
A: Edit your avatar shape. Generally mesh heads are around these numbers. Adjust to fit your mesh head the best, if needed.
Under the Eyes tab, set the numbers to:
Eye Size: 40
Eye Depth: 40
Eye Spacing: 55
Q: My mesh head looks angular and deformed.
A: Sometimes this happens to mesh! Simply take it off and put it back on. If that doesn’t work, please try teleporting to a new location or relogging.
Q: The shade on the body doesn’t seem to be the same shade on my head. Is there a way to fix this?
A: Remember that even if you use a body applier from us and a head from us, mesh body parts respond differently to light depending on who made it. In order to fix this, first try going under Preferences –> Graphics –> uncheck “Atmospheric shaders” and make sure “Hardware skinning” is checked.
You may also need adjust the light settings on your viewer.
Finally, making your LOD factor will make ALL mesh look better in your viewer.
Go to: Advanced –> Show Debug Settings, in the drop down box, type in:
rendervolumeLODFactor and set to 4.000
Q: I tried on a demo body applier and now I can’t get it off!
A: Please reapply the default skin included with your mesh body purchase. Then you can reapply the Eye Candi skin that you purchased from us.
Q: Do you sell SLINK appliers for hands and feet?
A: Yes! We sell the Slink Physique appliers, which also just does the hands and feet, even if that is all you are wearing.
Q: Can I wear a mesh head on a standard avi or do I have to have a mesh body too?
A: You don’t need a mesh body to use them. The mesh heads we sell are matched to our skin tones for our standard avatar skins. All you have to do is wear them!
Q: Are your mesh heads compatible with OMEGA Systems?
A: Yes! Our new line, Omni, is omega compatible and can be used with your favorite skin designers who provide Omega appliers. If you are a designer and would like an applier kit, you can request one on our online form: https://eyecandisl.wordpress.com/apps-app/